To understand what the new normal looks like for mobile experience, Opensignal is updating our previous analysis of the impact of the pandemic and changed user behavior on the mobile experience with new data.
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For the very first time Opensignal is providing a comprehensive comparison of mobile network experience globally at the operator-level across five key measures of mobile network experience.
Entel comes first for mobile gaming, but the Peruvian Games Experience has room for improvement.
Globally, operators report mobile data use is increasing dramatically but Opensignal’s analytics demonstrate that despite these challenges the mobile experience is holding up well. Opensignal has seen only relatively small changes in users’ 4G Download Speeds in some countries, and none at all in other countries.
Movistar users see an almost 10 point increase in Video Experience, catapulting it to first place and from Fair to Good, while Claro has made good but more modest progress in this metric.
Mobile experience is heavily influenced by whether a user can access 4G at any time. In Peru, 4G Availability is seen to vary by region, ranging from as little as 68.1 in Pasco, to as high as 88.2 in Callao.
In one year mobile Video Experience has significantly improved in 59% of 100 countries analyzed. But the U.S. is lagging behind on mobile video as carriers face a spectrum crunch. Uniquely, Opensignal tests mobile video streaming at scale and does not estimate video experience based on speed tests or other indirect measurements.