To understand what the new normal looks like for mobile experience, Opensignal is updating our previous analysis of the impact of the pandemic and changed user behavior on the mobile experience with new data.
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Opensignal quantified our smartphone users’ average mobile data consumption and compared it against our users’ average Download Speed Experience across a number of countries since the early months of the year. Our data shows that short-term variations in average mobile data consumption during the COVID-19 pandemic correlated with variations in our users’ average Download Speed Experience across multiple countries
Telcel continues to win on Voice App Experience, but scores fall across the board; AT&T nibbles away at Telcel’s lead on Upload Speed Experience.
For the very first time Opensignal is providing a comprehensive comparison of mobile network experience globally at the operator-level across five key measures of mobile network experience.
See which operator won our first-ever Games Experience award in Mexico and learn how different operators are performing in download speeds, 4G availability and more.
Globally, operators report mobile data use is increasing dramatically but Opensignal’s analytics demonstrate that despite these challenges the mobile experience is holding up well. Opensignal has seen only relatively small changes in users’ 4G Download Speeds in some countries, and none at all in other countries.
In one year mobile Video Experience has significantly improved in 59% of 100 countries analyzed. But the U.S. is lagging behind on mobile video as carriers face a spectrum crunch. Uniquely, Opensignal tests mobile video streaming at scale and does not estimate video experience based on speed tests or other indirect measurements.