Malaysia, September 2023, Mobile Network Experience
A lot has changed in this Opensignal report on the mobile network experience in Malaysia. Unifi now shares the largest award tally, alongside Digi, and U Mobile users now enjoy the fastest overall speeds in Malaysia.
5G Global Mobile Network Experience Awards 2024
Opensignal sheds light on the difference in the 5G experience seen by our users on different operators across the globe — to better inform users, operators and regulators — and to celebrate the mobile industry’s collective efforts.
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Poor connectivity damages the mobile app business
With poor mobile connectivity, users spend 20% less time in each app session while with poor Wi-Fi it’s an even greater 38% less time. After seven days, app retention rates are 49% lower for users that have seen consistently poor connectivity.
Malaysia, March 2023, Mobile Network Experience
Our Malaysian users see a massive uplift in average download speed when connected to 5G and experience the fastest overall speeds on Celcom's network.
How Ramadan affects mobile network experience
In this Opensignal analysis we look at how the change in behavior during the month of Ramadan affects the mobile experience in five countries with large Muslim populations. In Egypt, Indonesia, Pakistan and the Kingdom of Saudi Arabia we see reduced download speeds in the early morning during the month of Ramadan, showing that users change their routines around this holy month.
How Malaysian operators can leverage their local strengths in mobile experience to improve their user shares
In this new analysis, Opensignal analytics demonstrates there is a strong correlation between the quality of users’ mobile experience and East, South and Southeast operators’ market shares. However, there are differences between operators’ local market share and their national position.
The Live Video Experience in Mobile Sports, News and Game Streaming
In an industry first, Opensignal examines the Live Video Experience of mobile users across more than 100 global markets.
Global Mobile Network Experience Awards 2023
In the fourth Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience. We have added two more measures of the mobile experience: Excellent Consistent Quality and Core Consistent Quality.
Malaysian users see clear increases in speed and experience in 5G over 4G
Opensignal has analyzed the 5G experience in Malaysia and compared it to the 4G experience. Our results show that 5G boosts Video Experience by 66.7% over 4G, users’ average download speeds are 16.8 times faster with 5G, and there are boosts to Games Experience and upload speeds too.