In our latest look at the mobile network experience in Malaysia, we saw mixed fortunes, with each of the six operators winning at least one award category outright.
In the third Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience.
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Last year Malaysia kicked off the first phase of a multi-billion dollar digital infrastructure project — the JENDELA initiative. But what's been the impact of these significant investments on the mobile network experience in Malaysia?
Our latest look at the Malaysian mobile network experience reveals fierce competition for Opensignal’s awards. This time, four national operators each have won one award outright; while Maxis has retaken both the Video Experience and Games Experience awards, U Mobile tops Voice App Experience and Upload Speed Experience.
Now for the first time Opensignal ranks the world's 5G operators using our leading measures of the real-world mobile network experience.
To understand what the new normal looks like for mobile experience, Opensignal is updating our previous analysis of the impact of the pandemic and changed user behavior on the mobile experience with new data.
While Malaysian mobile operators are trying to achieve nationwide retirement of 3G networks by the end of 2021, there are still users who rely on 3G, which could make it harder for Malaysian operators to switch off legacy 3G networks and improve users’ mobile experience as there is a risk of digital exclusion.
Opensignal has analyzed data consumption in 20 leading 5G markets and discovered the extent to which 5G users are consuming more data than their 4G peers. We have also analyzed overall data consumption in 65 markets.