Our U Mobile users saw the largest improvement in 4G Availability — the average percentage of time that our 4G users spent connected to 4G services — compared to our last report.
We observed that our Malaysian smartphone users' average mobile data consumption increased drastically over a few weeks across all networks — concurrently with the MCO's introduction — and this was associated with significant drops in our users' average 4G Download Speed Experience. While our users' data consumption on most networks in the third quarter of 2020 has remained above pre-MCO levels, their average download speeds are slowly returning to normal and even improving beyond those seen before the MCO in some cases.
Filter Insights based on date, author or topic.
A deeper look into the existing urban-rural disparity to understand our users’ mobile network experience while connecting to 3G and 4G services on Malaysia’s five major operators’ networks — Celcom, DiGi, Maxis, U Mobile, and unifi.
In one year mobile Video Experience has significantly improved in 59% of 100 countries analyzed. But the U.S. is lagging behind on mobile video as carriers face a spectrum crunch. Uniquely, Opensignal tests mobile video streaming at scale and does not estimate video experience based on speed tests or other indirect measurements.
The increasing population density in urban centers has created a digital divide between thinly and densely populated areas. Opensignal measured our users’ experience across Malaysia and found that a connectivity gap exists between sparsely populated rural areas and densely populated urban areas.
Voice apps offer flexibility across a number of devices and networks, and have soared in popularity as smartphones become more and more ubiquitous.But what's the mobile user experience like on these voice apps on today's mobile networks?
Our users saw the fastest Download Speed on Maxis’ network but enjoyed the best Video Experience on Celcom’s award-winning network in video category.
It's very common to think that fast download speeds translate to a good mobile video experience, but that’s certainly not the case when we take a deep dive into real-world data.