Malaysia, September 2020, Mobile Network Experience
Our U Mobile users saw the largest improvement in 4G Availability — the average percentage of time that our 4G users spent connected to 4G services — compared to our last report.
Mobile experience helps explain why Malaysian users change mobile operator in 2020
Our data also suggests that with low-cost data offerings being common across the board, the quality of experience is becoming the differentiating factor and is gaining importance as a driver for churn in the Malaysian mobile market.
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Malaysia, April 2020, Mobile Network Experience
In this report we examined the mobile network experience on five Malaysian national operators’ networks — Celcom, Maxis, DiGi, U Mobile and Unifi — to see how they fared. We further delved deeper into 12 states and two Federal Territories of Malaysia, comparing the results of these five operators. We also introduced two new metrics in this report for the first time in Malaysia — Games Experience and 4G Coverage Experience.
How Malaysians’ roaming experience in Singapore is affected by their choice of operator
We have analyzed how three measures of the mobile user experience vary between international roamers from Malaysia and domestic users in Singapore.
Southeast Asia: Connecting the dots between economic activity and mobile experience
We found a strong correlation between mobile Download Speed Experience and the GDP per capita of countries across southeast and south Asia. Our approach revealed a completely different landscape compared with looking at Download Speed Experience, Games Experience or other measures of mobile network experience in isolation.
Malaysia's disparity in mobile network connectivity: an operator level view
A deeper look into the existing urban-rural disparity to understand our users’ mobile network experience while connecting to 3G and 4G services on Malaysia’s five major operators’ networks — Celcom, DiGi, Maxis, U Mobile, and unifi.
The State of Mobile Video Experience 2019
In one year mobile Video Experience has significantly improved in 59% of 100 countries analyzed. But the U.S. is lagging behind on mobile video as carriers face a spectrum crunch. Uniquely, Opensignal tests mobile video streaming at scale and does not estimate video experience based on speed tests or other indirect measurements.
Malaysian users in thinly-populated rural areas connect to 4G just 44% of the time
The increasing population density in urban centers has created a digital divide between thinly and densely populated areas. Opensignal measured our users’ experience across Malaysia and found that a connectivity gap exists between sparsely populated rural areas and densely populated urban areas.
