Malaysia, April 2020, Mobile Network Experience
In this report we examined the mobile network experience on five Malaysian national operators’ networks — Celcom, Maxis, DiGi, U Mobile and Unifi — to see how they fared. We further delved deeper into 12 states and two Federal Territories of Malaysia, comparing the results of these five operators. We also introduced two new metrics in this report for the first time in Malaysia — Games Experience and 4G Coverage Experience.
How Malaysians’ roaming experience in Singapore is affected by their choice of operator
We have analyzed how three measures of the mobile user experience vary between international roamers from Malaysia and domestic users in Singapore.
Filter Insights based on date, author or topic.
The State of Mobile Voice App Experience
Voice apps offer flexibility across a number of devices and networks, and have soared in popularity as smartphones become more and more ubiquitous.But what's the mobile user experience like on these voice apps on today's mobile networks?
Malaysia, September 2019, Mobile Network Experience
Our users saw the fastest Download Speed on Maxis’ network but enjoyed the best Video Experience on Celcom’s award-winning network in video category.
Malaysia case study: Why fast download speed is not equal to good video experience
It's very common to think that fast download speeds translate to a good mobile video experience, but that’s certainly not the case when we take a deep dive into real-world data.
Mobile download speeds in Seoul are 41% faster than Singapore or Sydney
Smartphone users in Seoul experience the fastest speeds in any of the Asia Pacific cities we analyzed. Seoul’s Download Speed Experience score of 56.3 Mbps was an astonishing 41% faster than second- placed Singapore or third-placed Sydney, and almost double that of Tokyo or Taipei.
Malaysia, April 2019, Mobile Network Experience
Maxis and Celcom were deadlocked in our new Video Experience metric with scores just above 61, earning them both Good ratings in our video quality scale.
Maxis leads in Malaysia peak download speeds — but Celcom is close behind
Not all LTE networks are created equal, and few countries exemplify that maxim more than Malaysia.
