While 5G may now be Malaysia's key area of focus, 4G still plays a vital role because that's the network consumers spend most of their time connected to. Also, strong 4G networks will pave the road for a smoother transition to next-generation 5G networks in the country.
In the third Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience.
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To understand what the new normal looks like for mobile experience, Opensignal is updating our previous analysis of the impact of the pandemic and changed user behavior on the mobile experience with new data.
While Malaysian mobile operators are trying to achieve nationwide retirement of 3G networks by the end of 2021, there are still users who rely on 3G, which could make it harder for Malaysian operators to switch off legacy 3G networks and improve users’ mobile experience as there is a risk of digital exclusion.
Opensignal has analyzed data consumption in 20 leading 5G markets and discovered the extent to which 5G users are consuming more data than their 4G peers. We have also analyzed overall data consumption in 65 markets.
Opensignal looked at 21 markets in our first Group Video Calling Experience analysis in the APAC region. Our users experienced the most seamless video conferencing on mobile devices in Japan and Singapore.
According to Opensignal’s comparative analysis of trends of mobile data consumption recorded by smartphone users in Southeast Asia, Malaysia showed a remarkable increase in mobile data usage between January 2020 and February 2021 - higher than other countries in the region.