Mobile network experience continues to be dominated by Orange as it wins all but one of Opensignal's awards in this report. However, the arrival of 5G opens opportunities for other operators to jump ahead.
One year on from the first launch of 5G services for smartphone users back in April 2019, Opensignal looks at what’s changed across 100 countries globally on six different measures of the mobile network experience, including upload and download speed, video, voice and games experience, along with the percentage of time that 4G users spent connected to a 4G network (4G Availability).
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Cities have a significantly better 5G experience than the national 5G results. For example, users in the city of Jeonju in South Korea have a 5G Download Speed of 415.6 Mbps which is 15% faster than South Korea's overall result.
Last year, to celebrate Opensignal’s 10th anniversary, we ranked the world's operators using our leading measures of the real-world mobile network experience. It was so well received that we’ve chosen to publish the awards again.
Orange has defended all six of its awards from our previous report.
For the very first time Opensignal is providing a comprehensive comparison of mobile network experience globally at the operator-level across five key measures of mobile network experience.
Our Orange users observed much faster download and upload speeds than their counterparts on other networks, clocking in at an eye-wateringly quick 41.7 Mbps for Download Speed Experience and 9.0 Mbps for Upload Speed Experience. However, SFR and Bouygues were the only French operators where our users observed 4G Availability scores in excess of 90%.
Globally, operators report mobile data use is increasing dramatically but Opensignal’s analytics demonstrate that despite these challenges the mobile experience is holding up well. Opensignal has seen only relatively small changes in users’ 4G Download Speeds in some countries, and none at all in other countries.