Sep 2023
United Kingdom, September 2023, Mobile Network Experience
EE wins the Live Video Experience award outright, but now ties with Vodafone on Video Experience. 3 users see the fastest 5G speeds in the UK
Feb 2024
Global Mobile Network Experience Awards 2024
In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe.
Mar 2024
Vodafone and 3 set to create UK’s leading mobile coverage network post-merger
Our analysis of user experiences with Vodafone and 3 in the U.K. suggests the merger will allow users on the combined network to enjoy Coverage Experience that rivals that of O2
Jan 2024
Mobile network speeds leaped ahead in 2023, but some markets lag behind
Here we review the progression of mobile network user experience that took place over 2023.
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European markets show significant disparity in broadband user experience
In this analysis, Opensignal looks at user experience on broadband networks across 28 European markets. We have focused on three user experience measures — Broadband Download Speed, Broadband Upload Speed and Broadband Consistent Quality, the latter being a measure of how often users’ experience on a network is sufficient to support common applications’ requirements.
United Kingdom, September 2023, Mobile Network Experience
EE wins the Live Video Experience award outright, but now ties with Vodafone on Video Experience. 3 users see the fastest 5G speeds in the UK
Global 5G benchmark: South Korea’s retreat on mmWave threatens its 5G leadership
South Korea’s leadership position in 5G experience is at risk as other markets deploy mmWave 5G ahead of South Korea. While South Koreans enjoy the fastest overall 5G download and upload speeds in the world, and spend the second highest time with a 5G connection — called 5G Availability — other markets are enjoying a further greater experience boost from mmWave 5G.
Users should upgrade their iPhone to have the best mobile network experience
Even current 5G iPhone users will see an experience boost from switching to a new 5G iPhone — up to 48% faster 5G speeds. iPhone 14 Plus has been more popular than the iPhone Mini in 80% of global markets analyzed. Markets vary in their preference for Pro and large screen iPhones.
Across most UK regions, overall download speeds are rising
In this analysis, we look at the year-on-year (YoY) change in our users’ overall and 5G download speeds across the U.K.’s regions between Q2 2022 and Q2 2023. Across the U.K. overall download speeds are on the rise, with year-on-year (YoY) increases across most regions. However, 5G download speeds have fallen in nine out of 12 regions.
Arrival of eSIM is altering how consumers interact with operators
The switch from a physical SIM card to electronic, threatens to alter how consumers switch operators and will cause operators to adopt new tactics to retain and acquire users. Opensignal’s new analysis shows there is a large increase in the proportion of users switching their operator among those who use an eSIM across seven analyzed markets – Brazil, Indonesia, Singapore, South Korea, Taiwan, the U.K. and in the U.S.
Benchmarking the Global 5G Experience — June 2023
The 5G experience continues to evolve. More markets are launching 5G. More spectrum is becoming available and that additional spectrum is boosting capacity and improving users’ experience with faster speeds, and a better video and gaming experience. In this latest global 5G benchmark, Opensignal quantifies how the real-world 5G experience compares.
