Telus remains the operator to beat when it comes to mobile experience in Canada. Telus successfully defends four awards and two joint wins. For this report, we include the overall experience for all smartphone users, but we also publish supporting metrics for 5G users' experience.
With the autumn smartphone upgrade cycle about to start, with the recent launch of new Samsung foldable models and the new iPhone, many mobile users will be considering purchasing their first 5G phone. Opensignal has again looked at the 5G experience to see how it compares globally
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Opensignal has analyzed data consumption in 20 leading 5G markets and discovered the extent to which 5G users are consuming more data than their 4G peers. We have also analyzed overall data consumption in 65 markets.
Opensignal measured country scores for 19 countries and territories in our first Group Video Calling Experience analysis in North America and Latin America. Our users across the Americas experience the best quality of group video calling over mobile networks in Argentina and Uruguay
Opensignal's analysis shows that both our urban and rural Canadian users who changed their mobile service provider, on average, had a worse mobile experience before they switched than the typical experience observed by all our users on their original network provider.
Opensignal analyzed smartphone users’ average download speed across business locations in Australia, Canada, Germany, Italy, Japan and the U.S.
In Opensignal’s first comparison of the 5G experience across carriers in Canada, we found a mobile network experience landscape characterized by extreme competition. Due to challenges with limited 5G spectrum, Canada is now losing ground in 5G compared with other countries.
Cities have a significantly better 5G experience than the national 5G results. For example, users in the city of Jeonju in South Korea have a 5G Download Speed of 415.6 Mbps which is 15% faster than South Korea's overall result.