The Opensignal Global Network Excellence Index leverages our proprietary data to provide a country-level ranking of mobile network excellence. It offers a real-world assessment based on direct measurements of user experience, evaluating countries across three core pillars:
4G/5G Availability – The proportion of time users are connected to modern mobile networks, reflecting the accessibility of mobile infrastructure.
Excellent Consistent Quality (ECQ) – Evaluates how consistently networks support demanding applications such as video streaming, video calls, and gaming, ensuring a seamless user experience.
4G and 5G Download Speed – Indicates a network’s capacity to handle future digital demands, assessing both current speeds and the potential for future scalability.
In this report, we will explain the methodology behind the index, detailing why we have chosen those indicators as key pillars. We will also highlight key insights, examining the policies, market structures, and investment strategies that have contributed to strong network performance in leading countries. Finally, we will explore the implications for policymakers, industry leaders, and telecom operators.
Key Findings:
- Spectrum strategy as a competitive advantage – Markets that released large mid-band (3.5GHz), e.g. Brazil and South Korea, enjoy faster 5G speeds and higher capacity, while delayed or fragmented spectrum allocation risks slowing mobile network evolution.
- Denmark’s integrated digital strategy lifts it to 1st spot in Q4 2024 – Denmark aligns telecom regulation with e-government and smart city projects, accelerating 5G adoption, cybersecurity, and innovation—a model for digital transformation.Emerging market outperformers – North Macedonia, Vietnam, and India exceed expectations with proactive policies, digital infrastructure investment, and competitive regulatory frameworks.
- Countries with progressive digital strategy and regulatory reform programs, including e-government, are higher performers – our analysis shows how strong telecom infrastructure drives digital public services, creating a self-reinforcing cycle of progress.
Table of Contents:
Introduction
Mobile connectivity is at the core of global innovation and digital transformation, shaping how people work, communicate, and access essential services. Today, mobile phones serve as the primary gateway to the internet for most of the world’s population, making reliable mobile connectivity a fundamental driver of economic and social inclusion.
While country-level network excellence is significantly influenced by factors like income level and population density, similar countries can experience vastly different levels of network excellence depending on regulatory policies and government action. To understand how well different markets provide mobile connectivity, we developed the Global Network Excellence Index.
Global Network Excellence Index: The Framework for Measuring Network Excellence
This index is built on three key pillars that define network availability, sufficiency, and future-readiness:
These measures of user experience serve as key indicators of current and future network capabilities, helping policymakers identify priorities for investment and regulatory action.
4G/5G Availability: A measure of infrastructure reach
4G/5G Availability measures how often users connect to a modern network, revealing coverage gaps that impact productivity, education, and essential services.
Several key factors influence 4G/5G Availability:
Network presence – Influenced by geography, spectrum holdings, infrastructure investment, and indoor connectivity. Low-band spectrum (sub-1GHz) expands rural coverage and in-building signal but is characterized with lower capacity, while mid-band (e.g., 3.5GHz) balances reach and capacity.
- Device ecosystem and affordability — The availability and affordability of 4G/5G-capable devices and mobile plans impact adoption, especially in low-income and underserved regions.
- Market competition and policy frameworks — Spectrum strategies, licensing and regulatory decisions, planning and build procedures, infrastructure investment incentives, and competition policies directly influence how quickly and widely operators expand 4G/5G networks but also the pace of sunsetting the legacy networks (2G/3G).
While 4G and 5G access is expanding globally, gaps in network availability remain a major challenge, often resulting in customer churn and limiting access to essential services in rural and underserved regions. Bridging these gaps is critical for digital inclusion and economic development.
Excellent Consistent Quality: A measure of network capability to support current use cases
While network coverage is essential and ensures consumers can connect, the bigger test for networks is how consistently users can complete online tasks. Excellent Consistent Quality (“ECQ” for short) evaluates network performance across six KPIs, ensuring that tests that meet ECQ’s thresholds align with users having a seamless experience for applications like video calls, e-commerce, and mobile banking without disruptions. These thresholds are based on real-world performance requirements from widely accepted industry standards, service provider recommendations, and user experience expectations.
We calculate the percentage of tests that meet or exceed each threshold across the following six KPIs:
- Download throughput: A minimum of 5Mbps, essential for smooth HD video streaming without buffering, aligning with recommendations from Netflix (5Mbps for FHD) and YouTube (5Mbps for 1080p streaming)
- Upload throughput: At least 1.5Mbps, supporting video conferencing and media file sharing, aligned with Zoom's minimum recommendation of 1.2Mbps for HD video calls and Microsoft Teams' recommendation of 1.5Mbps for HD video conferencing.
- Latency: Below 50 milliseconds (ms) — above this threshold, it becomes more likely that users will experience delays when using real-time applications like VoIP calls and online gaming.
- Jitter: Jitter measures latency variation, crucial for real-time services like voice and video calls. Even with low average latency, frequent jumps (e.g., 25 ms to 75 ms) cause video artifacts and disruptions. An excellent quality jitter threshold of <12 ms ensures consistently low latency, not just a low average.
- Packet Discard Rate: A low discard rate — below 1% — ensures data integrity, preventing disruptions in video calls and live streaming.
- Time to First Byte (TTFB): A low TTFB (below 0.8 seconds) reduces delays in web browsing and app loading, improving perceived responsiveness.
Success Ratio is another parameter that’s factored into the metric calculation. It measures the percentage of tests that were attempted but could not be completed due to connectivity issues in either the download or server response component.
Opensignal’s internal analysis shows that operators that improve ECQ scores see stronger customer retention and higher Net Promoter Scores (NPS), proving that consistency matters as much as speed.
Why ECQ Matters:
- Industry Adoption: Leading operators use ECQ to assess and enhance network quality. For instance, TIM Brazil emphasized ECQ as a key performance indicator in its 2023 Investor Day presentation.
- Consumer Relevance: a survey of a telecom partner in Japan found that 50% of surveyed retail staff find ECQ the most relatable network performance metric based on discussions with customers.
- Business Impact: ECQ correlates strongly with Net Promoter Score (NPS) and customer retention, proving that network reliability drives long-term customer loyalty.
Download Speed: A measure for future capacity
Download speed is a strong indicator of a network’s ability to support future demand as it reflects both current performance and long-term investment in infrastructure. While 5G offers significant speed gains, strong 4G performance still plays a crucial role in network capacity—especially in markets where 5G adoption is still growing. Lower-income markets may have lower adoption of 5G-capable devices due to affordability constraints. High 4G speeds in these regions signal an uncongested network, indicating robust capacity that can be leveraged when 5G adoption scales up. Additionally, the spectrum currently allocated to 4G can later be refarmed for 5G, benefiting from greater spectral efficiency and supporting faster speeds in the future.
Key Factors Influencing Download Speed
Sufficient spectrum allocation: Countries that released large, contiguous 3.5GHz bands (e.g., Brazil, Qatar and South Korea) have seen major speed improvements. Markets like Poland have demonstrated significant speed gains after releasing the 3.5GHz spectrum to mobile operators.
- Infrastructure density: High cell site density increases the available uncongested capacity per user and improves overall performance.
- Deployed network technology: Technologies like Carrier Aggregation (CA) and Massive MIMO enhance spectral efficiency and improve throughput.
- Network optimization: Optimized fiber and microwave backhaul ensure radio access networks (RAN) can handle increasing traffic loads. AI-driven network automation dynamically manages traffic loads and spectrum allocation, ensuring efficient deployment and reduced congestion.
Key Findings: Insights from the Global Network Excellence Index
The Opensignal Global Network Excellence Index evaluates 137 markets as of Q4 2024, offering a comprehensive assessment of mobile infrastructure capabilities worldwide.
To ensure meaningful comparisons, we segment countries based on World Bank region, landmass size, and income level definitions and data. This segmentation allows regulators, policymakers, and industry leaders to benchmark their nation’s network capabilities against regional and economic peers, helping to identify strengths, gaps, and areas for strategic improvement.
Our analysis highlights clear trends that set high-performing mobile markets apart from those facing challenges. Among them, proactive spectrum management, infrastructure-sharing models, and strategic regulatory policies consistently emerge as drivers of network excellence.
To illustrate these insights, we include the following case studies to highlight best practices in spectrum policy, infrastructure sharing, and regulatory innovation.
Case Studies: Lessons from Leading and Outperforming Markets
- Denmark: a holistic approach to network excellence
- South Korea: leading in 5G adoption and future network innovation
- Nordic Countries: spectrum efficiency and collaborative rural network expansion
- Emerging Market Leaders (Vietnam, India, North Macedonia): Proactive regulatory strategies driving rapid network improvements
Denmark: a holistic approach to network excellence Denmark’s high ranking in Q4 2024 is a testament to its strategic approach to 5G deployment and leadership in digital transformation. Denmark is ranked 1st globally in the UN E-Government Development Index 2024 and 4th in the ITU Telecommunications Infrastructure Index 2024. Its flat terrain and high population density provide ideal conditions for cost-effective 5G coverage expansion. Key Policy Levers: ✔ Coverage-linked spectrum licensing – Denmark incentivized 5G rollout through multi-band auctions in 2019, attaching regional coverage obligations to low-band spectrum (in the 700MHz and 900MHz bands). Operators were required to serve specific underserved areas with minimum download speeds of 30Mbps and upload speeds of 3Mbps by April 2022, ensuring broad-based digital inclusion. ✔ Strategic spectrum allocation – In April 2021, the Danish Energy Agency allocated 1500MHz, 2100MHz, 2300MHz, 3.5GHz, and 26GHz spectrum in a multi-band auction. Prior to this, temporary 3.5GHz licenses enabled early 5G rollouts in select cities from late-2020. To ensure broad 5G coverage, operators must reach 60% of the population by 2023 and 75% by 2025 using the 3.5GHz band, reinforcing Denmark’s commitment to nationwide 5G expansion. ✔ Execution of coordinated national digital strategy – Denmark is commonly recognized as a digital transformation global leader, including 1st ranked in the UN E-Government Development Index 2024. Denmark's leading position results from innovative businesses and close and committed cooperation across the entire public sector and in close partnership with private partners. Denmark closely aligns mobile and telecoms infrastructure investment with a Digital Strategy, which has resulted in increased use of online and digital services by Danish citizens. Examples of these include:
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South Korea: leading in 5G adoption and future network innovation South Korea has consistently set the global benchmark for 5G adoption, infrastructure investment, and regulatory foresight. Its success is driven by strict rollout mandates, investment incentives, and a clear digital strategy for future networks. Key Policy Levers: ✔ Mandated base station deployment – The South Korean government enforced strict rollout obligations in 5G spectrum licenses, requiring operators to deploy 22,500 base stations on the 3.5GHz band and 15,000 on the 28GHz band within three years of spectrum assignment. Failure to meet mmWave (28GHz) deployment targets resulted in license revocations. ✔ Incentives for private sector investment – Policies such as tax benefits (providing a 3% tax credit for 5G investments, with an additional 3% credit for investments exceeding the average of the previous three years), infrastructure-sharing agreements, and public-private partnerships under the “5G+ Strategy” have accelerated 5G deployment and helped maintain competitive pricing for end users. ✔ A coordinated national digital strategy - has resulted in South Korea becoming a leading digital nation through investment and implementation of programs including 5G (and 6G) networks, AI, quantum computing, cyber security, digital government, digital education, and job creation, and new digital legislation and regulation. Operators in South Korea continue to invest in having world-leading networks, as they are expanding standalone access (SA) 5G, which enables low latency, network slicing, and enterprise applications. |
Nordic Countries: spectrum efficiency and collaborative rural network expansion The Nordic countries — Finland, Norway, and Sweden—have effectively navigated geographic challenges to enhance mobile connectivity through strategic spectrum management, collaborative infrastructure initiatives, and policies fostering long-term investment. Key Policy Levers: ✔ Coordinated digital strategies - Nordic policymakers and regulators have adopted national coordinated digital strategies to drive 5G and digital adoption. Finland, Norway and Sweden are all ranked in the top category “Very High” (placed 9th, 14th, and 15th) in the UN E-Government Development Index 2024. Examples of digital adoption progress include:
✔ Efficient spectrum refarming strategies – Nordic regulators and operators have prioritized spectrum refarming, enabling the seamless transition from legacy 2G and 3G networks to 4G and 5G. Technology-neutral licensing is a key enabler of this process, which allows operators to repurpose existing spectrum for newer technologies without additional regulatory hurdles. By ensuring flexible and efficient spectrum use, Nordic countries have created a smoother migration path to next-generation networks, enhancing the overall mobile experience. ✔ Rural Network-Sharing Models – Operators in Finland, Norway, and Sweden collaborated on rural network-sharing agreements, expanding coverage in low-density areas while avoiding infrastructure duplication. These agreements are typically commercially driven, with regulators providing oversight to ensure fair competition. The Body of European Regulators for Electronic Communications (BEREC) supports infrastructure sharing for cost efficiencies and faster rollouts but emphasizes the need to monitor agreements to prevent potential anti-competitive effects. ✔ Long-Term Spectrum Licensing & Stability, incentivizing network coverage – Predictable and long-duration spectrum licenses (~25 years) together with incentives (e.g. spectrum frequency assignment, reduced fees), provide investment conditions for operators to plan infrastructure expansion with confidence and ensure consistent nationwide coverage. Furthermore, learning from previous spectrum auctions, auctions have prioritized efficient spectrum assignment and been completed in a short period, for example, Sweden completed in 1 day. Finland’s focus on digital inclusion and e-government services has reinforced mobile infrastructure investments, making it a top performer despite its dispersed population. |
Outperformers: countries that punch above their wealth
While high-income nations dominate the rankings, some lower- and middle-income markets have exceeded expectations due to regulatory agility, strategic investment, and proactive digital policies.
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Below, we outline some of the notable success stories:
North Macedonia: North Macedonia is the highest-ranked upper middle-income country in our Q4 2024 rankings, 18 spots higher than the next upper middle-income state, Serbia. North Macedonia has developed a comprehensive National ICT Strategy for 2023-2027 to enhance digital infrastructure and promote innovation to align with the EU’s DESI goals. In 2021, the government initiated a spectrum auction for 5G licenses, in the 700MHz and 3.6GHz bands, completed in 2022, with specific coverage milestones outlined:
- By the end of 2023, at least one Macedonian city should be covered with a 5G signal.
- By the end of 2025, the main transport corridors should have 5G coverage.
- By the end of 2027, all urban areas should be covered with 5G.
- By the end of 2029, all citizens should have the opportunity to access 5G services for mobile telephony and internet access.
These milestones are part of the country's National Operative Broadband Plan 2019-2029, which aims to ensure comprehensive 5G coverage and enhance digital infrastructure.
North Macedonia is home to just two mobile network operators: Makedonski Telekom and A1. Makedonski Telekom is the largest of the two by market share and shut down its 3G network in April 2024. Both operators were relatively quick to launch 5G, doing so in 2022. Makedonski Telekom extended its 5G service to 26 towns by December 2022 before claiming to have reached 85% 5G population coverage in April 2024.
Vietnam: Vietnam is the top-ranked large land mass middle-income country in our Q4 2024 results. In October 2024, Vietnam approved the “Digital Infrastructure Strategy by 2025, with a Vision to 2030," aiming to deploy 5G networks nationwide, operate multiple international undersea fiber optic cables, and establish data centers adhering to international green standards. A significant milestone was the successful completion of the 2.6GHz and 3.5GHz spectrum auctions in 2024, which more than doubled the mid-band spectrum supply from 270MHz in 2022 to 570MHz by June 2024. In addition, the regulator plans to release further IMT bands (700 MHz, 2.3 GHz, 3.5 GHz, and 26 GHz) and renew existing 900 MHz, 1800 MHz, and 2.1 GHz spectrum assignments.
This progress is largely attributed to Vietnam's preference for state-led investment in infrastructure, with major mobile network operators (MNOs) originating from state-owned entities. For instance, Viettel, the largest MNO in Vietnam, is a state-owned enterprise under the Ministry of National Defence. Similarly, MobiFone and VinaPhone are also state-owned, contributing to the dominance of state-led entities in the telecommunications sector. These companies’ ability to call on the resources of the state allows them to more rapidly and cheaply provide widespread coverage than companies relying solely on private capital.
Additionally, Vietnam's investments in digital infrastructure have led to significant improvements in e-government services. The country advanced 15 places in the United Nations E-Government Development Index, moving into the "Very High EGDI" group, reflecting successful efforts to strengthen digital infrastructure and expand internet connectivity.
India ranks 56th globally according to our Q4 2024 data, making it the second highest-ranked lower middle-income market, just behind Vietnam. Its digital transformation through the Digital India strategy and the Digital Public Infrastructure program has resulted in a number of notable achievements. The market now includes nearly 1.2 billion mobile phone users and over 950 million internet users. In addition, almost every district is connected to 5G services, and India is now the second largest 5G handset market in the world.
India’s telecom sector has shifted from a fragmented and financially struggling industry to a more consolidated and competitive market. Government-backed M&A policies prompted weaker players to merge or exit, leading to a stronger, more sustainable ecosystem.
A key turning point was Reliance Jio’s entry in 2016, which disrupted the market by offering free voice and data services, leveraging the low-cost capital of its parent company, Reliance Industries. Jio’s aggressive expansion strategy forced existing operators to consolidate, driving investment in network infrastructure and resulting in increased uptake of digital services.
Reliance Jio’s market disruption occurred alongside a number of regulatory reforms and government-led digital service projects. These created a mutually reinforcing feedback loop with Jio’s private investment in 4G and 5G networks. Initiatives include:
- The National Frequency Allocation Plan 2022, along with the 2022 and 2024 auctions to provide 5G spectrum frequencies and the 2024 regulatory recommendations on infrastructure sharing;
- The National Broadband Mission, which has coordinated new Right of Way (RoW) policies, RoW permissions online platform, and “In building Access By-Laws 2022” to drive rapid 4G, 5G, and fiber expansion;
- Driving device affordability through local production by increasing from two to over 200 mobile device manufacturing units since 2014;
- The Aadhar digital identification system, which as of September 2023 was being used by 1.3 billion people and was processing an average of 10 million eKYC (electronic Know Your Customer) transactions per day; and
- The Unified Payment Infrastructure, with over 350 million unique users and 50 million merchants, and around 16 billion transactions are processed every month.
While high-performing markets demonstrate the importance of strategic spectrum allocation, infrastructure investment, and digital governance, many other countries face challenges in these areas. The following section outlines key regulatory levers that policymakers can use to address these gaps, improve network resilience, and accelerate mobile infrastructure development.
| Network excellence and e-government: a reinforcing cycle | A major finding from our analysis is the strong correlation (0.7) between our Index and the E-Government Development Index (EGDI), published by the United Nations, underscoring the interdependence of digital connectivity and public service modernization. Our findings highlight how strong mobile networks enable efficient online government services, while e-government adoption fuels demand for better connectivity, creating a reinforcing cycle of digital progress. For example, Denmark ranked #1 in both indices, Estonia came second for e-government but 13th on our Q4 2024 Index, while Singapore, which ranked #2 in the UN framework, took the 15th spot in our Q4 2024 Index. |
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| Network excellence and regulatory maturity : a tangible relationship | We have also explored the relationship between our Index and the ITU ICT Regulatory Tracker, which measures telecom/ICT regulatory maturity and serves as a crucial guide for regulators navigating an evolving digital landscape. The correlation of 0.5 indicates that regulation can be an enabler of network excellence— among other factors for industry leaders to consider. For instance, Finland, ranked #2 in the ITU Index, holds #3 in our Index for Q4 2024, and South Korea, ranked #6 for ICT regulation, secures #2 in our Q4 2024 Index. However, Germany, which ranked #1 in the ITU framework, took the 31st spot in our Q4 2024 Index. |
A regulatory toolkit
Policymakers play a critical role in ensuring widespread, high-quality mobile connectivity. To improve their country's standing, regulators are increasingly moving from assessing traditional Quality of Service (QoS) benchmarks such as speed to assessing Quality of Experience (QoE) metrics. We have outlined some of the key policy and regulatory decisions that can help enhance QoE in the regulatory toolkit below:
| Spectrum | Releasing low-band spectrum (sub-1GHz)
| Low band spectrum, such as the 600MHz and 700MHz bands, improves rural and indoor coverage due to their superior propagation characteristics. It allows signals to travel longer distances and penetrate buildings more effectively, making it more economically viable for operators to extend network services to less densely populated areas. |
Phasing out 2G and 3G to refarm spectrum for 4G and 5G
| Regulatory incentives can support spectrum refarming for 4G/5G. While some countries, like Qatar, Kuwait, and Singapore, have banned the import of 2G/3G devices, most rely on incentives and market-led phased programs such as financial aid for device migration and frameworks that minimize user disruption. | |
Releasing large, contiguous spectrum blocks
| Our analysis shows that the larger the amount of spectrum bandwidth in use, the greater the speed. In terms of 5G, 100MHz of contiguous mid-band spectrum significantly boosts network performance, as demonstrated in South Korea and Brazil, and follows the GSMA’s best practices and recommendations. | |
| Licensing | Coverage linked spectrum licensing
| Regulators often require operators to roll out services to a certain percentage of the population or a specified geographic area within a defined timeframe. This is especially common in markets where governments want to encourage rural connectivity. For instance, the UK's Shared Rural Network mandates that operators provide good quality data and voice coverage to 88% of the UK's landmass by June 2024, increasing to 90% by January 2027. |
Mandating base station density
| Higher 5G cell density directly translates to faster speeds, as evidenced by South Korea’s strong infrastructure mandates. South Korea’s spectrum licensing requirements for minimum base station deployment have resulted in the world’s highest 5G speeds. Among OECD countries and China, South Korea has by far the highest 5G base station density, at 593 5G base stations per 100,000 inhabitants. | |
Performance-based licensing conditions
| The Telecom Regulatory Authority of India (TRAI) has introduced performance-based licensing conditions, e.g., minimum speed benchmarks of at least 1Mbps for mobile services, with a call drop rate below the 2% threshold. | |
| Infrastructure & Access | Fast-track permitting models for macro towers
| In the United States, the Federal Communications Commission (FCC) has implemented measures to expedite infrastructure development, including setting timelines for application reviews and clarifying rules to reduce delays. |
Promoting rural network-sharing agreements
| To extend coverage in areas with low commercial incentives, as seen in the Nordic countries' shared 5G infrastructure models. In Finland and Sweden, operators have formed joint ventures—such as Telia and Telenor’s Net4Mobility and DNA, Elisa, and Telia’s Finnish shared networks—to deploy 5G cost-effectively in sparsely populated areas. | |
Expanding fiber-based backhaul access
| Regulatory frameworks in some markets require incumbent fiber providers to offer wholesale access to essential infrastructure such as ducts, poles, and dark fiber. For example, in Spain, Telefónica must grant wholesale access to its fiber network in non-competitive areas and allow access to its ducts and poles nationwide, ensuring sufficient backhaul capacity to support mobile networks. | |
Encouraging "One-Touch Make-Ready" and similar policies
| The One-Touch Make-Ready (OTMR) policy, implemented in 2018 by the FCC in the US, is designed to streamline the process by allowing a single contractor to prepare utility poles, reducing delays and costs. In the EU, "Dig Once" policies ensure mobile operators can access fiber-ready infrastructure when deploying new towers or small cells, improving backhaul availability. | |
Right of Way (RoW) reforms
| Reducing bureaucratic barriers in Right of Way (RoW) regulations has been crucial for faster fiber and 5G expansion. In August 2022, India's Department of Telecommunications amended the Indian Telegraph Right of Way (RoW) Rules, 2016, to expedite 5G infrastructure deployment. The amendments introduced a new 5G RoW application form on the GatiShakti Sanchar Portal, aiming to streamline the process and reduce delays | |
Regulatory Clarity for TowerCos
| Many countries have established registration-based regulatory frameworks to encourage passive infrastructure sharing, including land, rights of way, ducts, trenches, towers, masts, dark fiber, and power supplies. However, regulatory uncertainty remains in some markets, particularly regarding the role of independent tower companies (TowerCos), which can impact investment and infrastructure deployment. |
Conclusion: the future of network excellence
The Global Network Excellence Index provides a comprehensive, data-driven benchmark for assessing mobile infrastructure capabilities at a national level. Our findings reinforce that while a country’s wealth plays an important role, other critical factors shape mobile network excellence. National digital strategies, policy decisions, spectrum licensing, and regulatory frameworks all play a significant role. Additionally, incentives for investment in digital infrastructure, coupled with broader economic development programs, are the key determinants in delivering high-quality mobile experience.
As mobile networks evolve, policymakers and regulators should adapt regulatory frameworks to futureproof investment and prepare for the next wave of mobile innovation, which will require:
✔ Shifting from speed-based benchmarks to Quality of Experience (QoE) metrics—measuring network consistency, latency, and real-world performance instead of just peak speeds.
✔ Faster rollout of AI-powered network automation to optimize performance, minimize congestion, and improve real-time adaptability.
✔ Integrating telecom infrastructure with broader digital strategies, ensuring that 5G, fiber, and cloud investments align with smart cities, e-government, and industrial transformation.
The future of mobile network excellence will be shaped by proactive regulatory frameworks, investment in next-generation infrastructure, and the adoption of smarter, data-driven policies. To maintain leadership in digital connectivity, governments and industry leaders must act decisively today. The time for action is now!
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Methodology
The Global Network Excellence Index evaluates network performance based on three key user experience metrics: 4G/5G Availability, Excellent Consistent Quality, and Download Speed. The speed component is further broken down into speeds measured on 4G and 5G networks. 5G download speeds are included for the markets where 5G has been widely commercially deployed.
Note: China is excluded from our Index due to limitations in accurately measuring end user experience caused by the Great Firewall.
For more detailed methodology, follow this link.
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